Virginia · Investor-owned utility (electric) · LAST CHECKED 2026-11-07

Virginia Electric and Power Company (Dominion Energy Virginia): generator, battery backup & CPAP rules

Service area: Most of Virginia, including Richmond, Northern Virginia and Hampton Roads.

Short answer: Meter collars — No published rule found. Medical program — Medical Conditions list (Serious Medical Condition Certification). Backup battery program — None found.

Meter collar transfer switches

No published rule found

We found no Dominion Energy rule that names meter collars or meter socket adapters. Dominion's Blue Book says a customer-supplied meter socket must be approved by the company. Ask Dominion for written approval before you buy a collar.

Generator and battery disconnect requirements

Dominion's Blue Book says you do not need company approval for a portable or standby generator that uses a manual or automatic break-before-make transfer switch. Any setup that connects your generator to Dominion's lines in parallel, even for a few cycles, needs prior written approval from Dominion. Connections for emergency generators are made in the transfer switch.

Gas meter upgrades for standby generators

Gas utility: Washington Gas (Columbia Gas of Virginia serves other parts of Dominion's area)

Washington Gas asks you to submit its Added Load/Split Meter Request Form before adding a gas appliance. It then decides whether your meter and service line are enough, need changes, or need an upgrade. Any work beyond the first case may require a payment that is disclosed before work starts. Columbia Gas of Virginia asks you to call 800-718-1811 before adding gas equipment so it can check gas pressure. Neither company publishes a fixed fee for a generator meter upgrade.

Estimate your gas load with our gas meter calculator and read how gas meter sizing works.

Medical program for CPAP, BiPAP and oxygen users

Program
Medical Conditions list (Serious Medical Condition Certification)
What it provides
No discount. Dominion adds a medical notation to your account. Under Virginia rules, a customer with a certification on file can delay a shutoff for nonpayment by at least 30 days, up to two times in 12 months. Dominion says it will try to restore power quickly but advises having battery-powered equipment and a backup care plan.
CPAP / BiPAP
Yes. The state certification form has checkboxes for a CPAP machine and continuous oxygen, among others.
Renewal
Every year. Dominion must receive a new form within 30 days of the anniversary of your last form, or the medical notation is removed.

Backup battery or generator programs

Program
None found
What it provides
We found no Dominion Energy Virginia backup battery or generator program for medical customers.

Frequently asked questions

Does Dominion Energy Virginia allow meter collar transfer switches like the Tesla Backup Switch?

No published rule found. We found no Dominion Energy rule that names meter collars or meter socket adapters. Dominion's Blue Book says a customer-supplied meter socket must be approved by the company. Ask Dominion for written approval before you buy a collar.

Does Dominion Energy Virginia have a program for customers who use a CPAP or other medical equipment?

Medical Conditions list (Serious Medical Condition Certification): No discount. Dominion adds a medical notation to your account. Under Virginia rules, a customer with a certification on file can delay a shutoff for nonpayment by at least 30 days, up to two times in 12 months. Dominion says it will try to restore power quickly but advises having battery-powered equipment and a backup care plan. Yes. The state certification form has checkboxes for a CPAP machine and continuous oxygen, among others.

Does Dominion Energy Virginia offer backup batteries or generator rebates for medical customers?

We did not find a current backup battery or generator program for medical customers at Dominion Energy Virginia. We found no Dominion Energy Virginia backup battery or generator program for medical customers.

How do I get a bigger gas meter for a standby generator in the Dominion Energy Virginia area?

Washington Gas (Columbia Gas of Virginia serves other parts of Dominion's area): Washington Gas asks you to submit its Added Load/Split Meter Request Form before adding a gas appliance. It then decides whether your meter and service line are enough, need changes, or need an upgrade. Any work beyond the first case may require a payment that is disclosed before work starts. Columbia Gas of Virginia asks you to call 800-718-1811 before adding gas equipment so it can check gas pressure. Neither company publishes a fixed fee for a generator meter upgrade.