Arizona · Investor-owned utility (electric) · LAST CHECKED 2026-11-07

Arizona Public Service (APS): generator, battery backup & CPAP rules

Service area: Much of Arizona including parts of metro Phoenix (Glendale, Peoria, Scottsdale), Prescott, Flagstaff and Yuma

Short answer: Meter collars — Accepted. Medical program — Medical Care program; Energy Support with Medical (Rider E-4). Backup battery program — None found.

Meter collar transfer switches

Accepted

Allowed with conditions under APS Interconnection Requirements (Rev. 10.0): UL 414 certified, installed by APS or a licensed contractor, self-contained single-phase 120/240 V panel up to 200 A, with a permit. APS has stated it currently allows two types: ConnectDER and the Tesla Backup Switch. Not allowed on panels over 200 A, on poles, or where an adapter already exists.

Generator and battery disconnect requirements

Grid-connected generation and storage need an APS-approved visible, lockable disconnect next to the service entrance. Standby sources on an open-transition transfer switch (UL 1008) or a true double-throw manual switch do not need a separate utility disconnect.

Gas meter upgrades for standby generators

Gas utility: Southwest Gas

No published fee for a generator meter upgrade. Southwest Gas service applications ask for each appliance's load in CFH. Ask Southwest Gas for a quote.

Estimate your gas load with our gas meter calculator and read how gas meter sizing works.

Medical program for CPAP, BiPAP and oxygen users

Program
Medical Care program; Energy Support with Medical (Rider E-4)
What it provides
Medical Care: advance notice of planned outages, with no discount. Energy Support with Medical (E-4) is income-qualified only (at or below 200% of federal poverty guidelines) and gives 35% off (max $95 per bill) or 60% off (max $165) depending on income.
CPAP / BiPAP
No device list published; a licensed medical professional completes part of the application.
Renewal
Energy Support: reapply every 24 months.

Backup battery or generator programs

Program
None found
What it provides
We found no APS backup battery or generator program for medical customers.

Frequently asked questions

Does APS allow meter collar transfer switches like the Tesla Backup Switch?

Accepted. Allowed with conditions under APS Interconnection Requirements (Rev. 10.0): UL 414 certified, installed by APS or a licensed contractor, self-contained single-phase 120/240 V panel up to 200 A, with a permit. APS has stated it currently allows two types: ConnectDER and the Tesla Backup Switch. Not allowed on panels over 200 A, on poles, or where an adapter already exists.

Does APS have a program for customers who use a CPAP or other medical equipment?

Medical Care program; Energy Support with Medical (Rider E-4): Medical Care: advance notice of planned outages, with no discount. Energy Support with Medical (E-4) is income-qualified only (at or below 200% of federal poverty guidelines) and gives 35% off (max $95 per bill) or 60% off (max $165) depending on income. No device list published; a licensed medical professional completes part of the application.

Does APS offer backup batteries or generator rebates for medical customers?

We did not find a current backup battery or generator program for medical customers at APS. We found no APS backup battery or generator program for medical customers.

How do I get a bigger gas meter for a standby generator in the APS area?

Southwest Gas: No published fee for a generator meter upgrade. Southwest Gas service applications ask for each appliance's load in CFH. Ask Southwest Gas for a quote.